Privacy Policy

Longboard® Architectural Products Website & Email Privacy Policy

This privacy policy explains how Longboard Architectural Products (“us”, “we” or “our”) uses the personal data we collect from you when you use our website.

What data do we collect?

We collect the following Personal Data if you voluntarily provide it to us through filling out forms, including the contact forms & newsletter sign form, on our web site:

  • First and Last name
  • Company Email Address
  • Personal Email Address
  • Company Name
  • Professional Title
  • Phone number
  • Company Address

When you access the website, we automatically collect the following Usage Data:

  • Your IP address
  • Browser type
  • Browser version
  • Pages of our website visited
  • Time and date of visit
  • Time spent on the pages
  • Unique device identifiers
  • Other diagnostic data

Cookies

Advertising Cookies

Advertising cookies is nothing more than a small piece of data that catalogs the behavior of all users on a particular website. These cookies can store a user’s login information, what pages a user visits, how long the user stayed on the page, the device they were using, their time zone, what language they’re using, where they’re logging in from, the operating system of the device they are on, etc.

We do not collect any “First Party” Cookies, only “Third Party” Cookies. This includes for platforms such as Google & LinkedIn for remarketing purposes. You can view each individual platforms’ privacy policy on their website, which is linked on each name.

Essential Cookies

Our Content Management System (CMS) of choice is WordPress, which by default uses essential cookies labeled “User Cookies.”

User cookies – These are ‘strictly necessary’ cookies as WordPress will not be able to function without them. They are also session cookies as they expire once the user logs out or exits the page.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How will we use your data?

We collect your data so that we can:

  • Contact you via email or phone number provided because you have indicated that you would like to receive information from us.
  • Improve our web site
  • Monitor usage of our web site
  • Detect, prevent and address technical issues

We may share your Usage Data with service providers for technical services related to our web site.  We do not share your Personal Data with others unless we obtain your consent to do so.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Third party applications that collect data vary from 1 month retention period to 3 months.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Email

When you communicate with us via email, we may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide.

How We Use Your Information:​

  • We use the information you provide to respond to your inquiries, provide requested services, and communicate with you about our products, promotions, and updates.
  • We may also use your information for internal purposes, such as data analysis, improving our services, and ensuring the security of our systems.
  • Information Sharing

    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill our contractual obligations.

    Data Security​

    We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure.

    Your Rights and Choices

    You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any concerns about your privacy, please contact us using the contact information provided below.

    Third-Party Websites

    Our emails may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

    Changes to this Policy

    We reserve the right to modify or update this email privacy policy at any time. Any changes will be effective immediately upon posting the updated policy. We encourage you to periodically review this policy to stay informed about our data practices.

    How to Contact Us

    If you have any questions about our privacy policy, please do not hesitate to contact us.

    Email us at: lbmarketing@longboardproducts.com

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